Transparent pricing that makes sense
No hidden fees. No long-term contracts. Start with a 90-day pilot and see real value before committing.
Most practices find $50-200K in annual opportunities within their first month.
The cost of Lumen is typically recovered in the first insight we surface.
Starter
Per location pricing
Less than one Botox treatment
- Core analytics dashboard
- EMR integration (Zenoti, Nextech)
- Daily AI briefings
- At-risk patient alerts
- Industry benchmarks
- Email support
Professional
Per location pricing
One syringe of filler
- Everything in Starter, plus:
- Spotlights & opportunity engine
- Cross-location benchmarking
- Provider performance analytics
- API access
- Priority support
Enterprise
MSO / PE portfolio companies
Built for scale
- Everything in Professional, plus:
- SSO & advanced security
- Custom integrations
- Dedicated success manager
- Board-ready reports
- Volume discounts available
What does this cost in treatments?
Practices think in treatments, not software subscriptions. Here's the math.
90-Day Pilot Guarantee
Start with a 90-day pilot. If we don't surface opportunities worth more than your investment, we'll refund your subscription. No questions asked.
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Everything you need to know about what's included
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Scale | |||
| Locations | 1 | Up to 5 | Unlimited |
| Providers | Up to 5 | Up to 20 | Unlimited |
| User logins | 3 | 10 | Unlimited |
| Intelligence | |||
| Real-time dashboard | ✓ | ✓ | ✓ |
| AI insights | Daily | Unlimited | Unlimited |
| Industry benchmarks | ✓ | Custom peer groups | Custom peer groups |
| At-risk patient alerts | ✓ | ✓ | ✓ |
| Natural language search | — | ✓ | ✓ |
| Multi-location rollup | — | ✓ | ✓ |
| Reporting | |||
| PDF export | Basic | Full reports | Full reports |
| Board-ready reports | — | — | ✓ |
| Support | |||
| Support channel | Priority | Dedicated CSM | |
| Onboarding | Guided setup | Team training | White-glove |
| API access | — | — | ✓ |
| SLA guarantee | — | — | ✓ |
Frequently Asked Questions
How long does integration take?
Most practices are live within 48 hours. You share your EMR credentials on a secure call, and we handle everything from there. No IT team required, no data exports, no spreadsheets.
Which EMR systems do you support?
We currently support Zenoti, Nextech, PatientNow, Symplast, and Aesthetic Record. More integrations are coming based on customer demand. Enterprise customers can request custom integrations.
Is my data secure?
Absolutely. We're fully HIPAA compliant with enterprise-grade encryption. All data is encrypted at rest and in transit. We never sell or share your data. Enterprise plans include an SLA guarantee.
What if I grow beyond my plan limits?
You can upgrade your plan at any time. If you add locations or need more features, we'll pro-rate the difference. Growing practices often start on Starter and move to Growth as they expand.
Can I cancel anytime?
Yes, all plans are month-to-month with no long-term contracts. You can cancel your subscription at any time. We're confident the insights we surface will more than pay for themselves.