Membership Health Score

Predict Membership Churn Before It Happens

Members visit 2.9x more and spend 35% more. Losing them costs you thousands.

Membership Health Dashboard
Total Members 847 +12 this month
At Risk 23 $68K LTV at risk
Avg Health Score 78 Up 4 pts this quarter
Churn Rate 4.2% vs 8% industry avg
3 Members Need Attention

Sarah M., Jennifer K., and Lisa T. have not visited in 45+ days despite active memberships.

View intervention recommendations
The Problem

By the time they cancel, it's too late

Most practices find out about member churn after the cancellation email. By then, you've lost months of revenue and a relationship that took years to build. What if you could see it coming 60 days before?

Members visit 2.9x more often and spend 35% more than non-members

Capabilities

Everything you need to protect membership revenue

Proactive tools that identify risk before it becomes churn.

Churn Prediction Scoring

Machine learning analyzes visit patterns, spend trends, and engagement signals to score each member's likelihood of canceling in the next 90 days.

78%

At-Risk Member Alerts

Get notified the moment a member's health score drops below threshold. Includes context on why they're at risk and what to do about it.

Engagement Tracking

Monitor visit frequency, spend trends, service utilization, and appointment history. See which members are engaged and which are fading.

Automated Intervention Triggers

Set rules to automatically trigger outreach when members hit risk thresholds. Personal call, special offer, or VIP experience before they leave.

Active
At Risk
Saved

Membership Revenue Forecasting

Project future membership revenue based on current health scores, churn predictions, and growth trends. Know exactly where you'll be in 6 months.

See member health at a glance

Real-time visibility into your entire membership base

Member Health Dashboard
Active Members 847 +12 this month
At-Risk Members 23 $68K LTV at risk
Avg Health Score 78 +4 pts
Monthly MRR $127K +8.3%
Members Requiring Attention Action Required
Sarah Mitchell 52 days since visit $2,400 LTV Score: 28
Jennifer Kim 45 days since visit $3,100 LTV Score: 35
Lisa Thompson 38 days since visit $1,800 LTV Score: 42
Amanda Chen Last week $4,200 LTV Score: 92
Health Score Distribution

Stop losing members you could have saved

See how Membership Health Score identifies at-risk members before they cancel.

Free 15-minute demo. No commitment required.

HIPAA Compliant
256-bit Encryption
90-Day Pilot